The Emotional Bank Account is a metaphor,
describing relationships and the P/PC (Production versus building Production Capacity)
balance for interdependence.
It describes how trust is built on a relationship, between friends,families and love one.
Positive behaviors are deposits building a reserve.
Negative behaviors are withdrawals.
A high reserve balance results in higher tolerance for our mistakes
and more open communication.
There are six major deposits we can make to the emotional bank account:
Understanding the individual.
An individual's values determine what actions will result in a deposit
or a withdrawal for that individual.
To build a relationship, you must learn what is important to the other person
and make it as important to you as the other person is to you.
Understand others deeply as individuals and then treat them in terms of that understanding.
Attend to the little things, which are the big things in relationships.
Keep commitments. Breaking a promise is a major withdrawal.
Clarify expectations.
The cause of almost all relationship difficulties is rooted in ambiguous,
conflicting expectations around roles and goals.
Making an investment of time and effort up front saves time,
effort and a major withdrawal later.
Show personal integrity.
A lack of integrity can undermine almost any effort to create a high trust reserve.
Honesty requires conforming our words to reality.
Integrity requires conforming reality to our words,
keeping promises and fulfilling expectations.
The key to the many is the one,
especially the one that tests the patience and good humor of the many.
How you treat the one reveals how you regard the many, because everyone is ultimately a one.
Apologize sincerely
when you make a withdrawal.
Sincere apologies are deposits, but repeated apologies are interpreted as insincere,
resulting in withdrawals.
Source Taken From:7 Habits Of Highly Effective People
I feel that my emotional bank account is depleting in a rapid rate..
This is what serying shared with me, after she went for a course..
I feel that this is very useful,thus sharing it will people who are reading my blog..
For those who are already doing it.. Good!!
For those who are withdrawing..and not depositing..
its time to deposit back before the account really depletes..
Jazs.吟
Friday, August 22, 2008
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment